new code

I have problem with my account. Enter information about my phone number, got an application, got the code from sms. When I tried to enter the code, I received an information that the operation can not be finished and I needed to try later. But any later attempts were not successful. Even if I used website to get an application (I deleted the old application and load a new) - it was not possible to get a new text with a code. The application asked about the old number (as the application does not read my number), I enter the same number, and got again the same information: upss, it does not work. Anyone knows what to do? Who is able to help? Maybe its about a new code? How I can get it?