New card verification


#1

I was replacing my UK debit card for top up.
underneath the card image is now showing the following message:
“Do not forget to verify this card”

and when i click there, asks for a Pin and turns the camera on.

can someone explain whats this procedure?


#2

Hi @FernandoMiguel,

We ask our users to verify their cards.
To do that simply go on your bank statement and find a top up to Revolut. On this top up should be a number that looks like: ​1234​. Then please go back onto the app and go to the ‘top up section’. You should be given an option to verify your card by entering this code.


#3

On both of the cards I used, the number on the statement became like **34.
And it’s been long and tough to get one motivated bank to get me the full number and the other one is online, communication is strenuous and I gave up.
Could you figure out what to tell the bank to easilyu retrieve the full number when that happens please ?
Regards


#4

@Ultimat3,

It usually really easy to get the code from your bank. They should be able to give you the code with just a call.


#5

?
And yet…
It really wasn’t…