I’m a complete newbie and only signed up today. I loaded a small amount of money on the app and applied for a card.
After ordering the card, my balance didn’t reduce, so I thought maybe there was a problem. Is this normal? Does the money come off later? Is there any way I can check if the card has been ordered or not? I tried the online help chat but the wait was 4 hours so I gave up.
Is this generally a good service?