Good afternoon,
I have just registered as a new user in your app. I will soon be making my honeymoon to the USA and I would like to be able to use it.
When configuring my profile, the APP asks me for my nationality and gives me this error that I am attaching without being able to continue.
I have already tried to uninstall the APP a couple of times and try again but it leaves me blocked in the same place.
Could you give me a solution to be able to register?
Thank you so much. All the best
Welcome to our community @ernest656 
.
Sorry to hear about your problem and for the late response as well. 
Can you please confirm the below things? 
We are waiting for your reply. 
SG | Community Team
Hi! thank you for you quick response.
I can confirm the four requirements that you ask me.
I would like start again from the beginning with my register in Revolu app.
Is that possible??
Thanks again!
=(
Thank you for confirming those @ernest656. 
To start again, you need to cancel the existing one. Therefore, I would request you to kindly contact us through social media channels, so that we can help you further. If you don’t know how to contact us by social media, please refer to this topic. Hope that helps.
SG | Community Team
Hello! I am not getting an email to confirm my account.
For several times now, I enter my phone number, receive an SMS with confirmation of entry, and then I do not receive an email. I tried to do it with several phone numbers and emails and it didn’t work. Please contact me.
Hello @Makk , I am sorry to hear about your trouble. May I just confirm are you not receiving the verification code in your email?
SG | Community Team
I have same problem. I wrote in phone Numbers. Then i got to where to wrote passcode. But i dont have any account and it tells me to wrote in passcode. But i dont have any
I got in contact a few days ago through Twitter and managed to speak to an operator but I still haven’t solved my problem.
Yes
I just didn’t receive a confirmation email
Welcome to our community @Jaokker . I am sorry to hear about your trouble. 
Have you tried the basic troubleshooting steps I have mentioned here?
@Makk , Thank you for confirming the problem with us. Kindly check the solution I have mentioned in this topic where you can find out the ways to contact us for further help.
SG | Community Team
Yes i have
man. 4. sep. 2023 kl. 12:32 skrev SG.Mandal via Revolut Community <notifications@revolut.discoursemail.com>:
Can you please tell me specifically what to do or put me in touch with another employee? I already wrote to your social networks and they simply did not answer me.
@Makk, Kindly allow them sometime as they will definitely get back to you.
@Jaokker , Please check the solution I have mentioned in this topics where you can see how to contact us so that we can help you further. 
SG | Community Team
Hola, yo puse mi paĂs y mi celular, me dicen que me van a enviar un mail, pero nunca me llegĂł nada. Que podrĂa hacer?
Welcome to our community @leo14899 . I would request you to kindly use English for communication as our users belong to different countries. May I know have you checked your spam and junk folder for the email? Have you double checked the email address you entered?
SG | Community Team
I checked the spam and the email address and nothing.
Regards, Leonardo.
Hello, I have downloaded the app and I am still waiting for the verification and it is taking forever I contacted your account on twitter but still no response.
Thank you for informing that @leo14899. Kindly contact us through social media channels so that we can help you further. I have attached the link in the solution.
Welcome to our community @Aizen. I would request you to kindly allow them some time as they will definitely get back to you. Thank you for your understanding. 
SG | Community Team
Three days have passed and no one has contacted me. I can’t receive incoming calls on my phone. I could only communicate with you by email. Please hurry up your employees.
