Need a "Direct Deposit Authorization letter from your financial institution."

Hello,

I’m being asked for a “Direct Deposit Authorization letter from your financial institution.”, I saw a discussion from a couple of years ago where it apparently was available, but the description of how to get to it doesn’t work anymore. Any idea where I can find it now?

Tried to find Revolut chat to ask but that is nowhere to be found in the app anymore???

Thanks in advance

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Hello @ohuk :wave: ,

Welcome to our Community. We understand that you’re trying to download the document from your account.

To download the document:

  1. Go to ‘Profile’ on the top left
  2. Tap on ‘Account’
  3. Select ‘Documents’
  4. Choose the required one and download it.

We don’t issue hard-copy documents or provide stamps on requested documents; all statements and confirmation documents are electronically generated. Hope this helps! :page_facing_up:

SG | Community Team

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