I just woke up today to find out that someone has hacked my account. There were 2 attempts to withdraw money from my account, 1 attempt was successful and now my account balance is below zero. This is unacceptable, my credit card is still in my wallet so the problem has to be yours. Please respond asap, I demand a full refund of my money.
I am sorry to hear that.
Unfortunately you have to wait until the status of this transaction will be “completed”, then make a complaint.
Hi there! We experienced an issue on some ATM withdrawals processed again as offline. I can assure you the issue is now fixed and the funds have already been returned to your account. Apologies for any inconvenience caused.