My new card


I have ordered my new card ready to go away next week but I cannot see any where how long it takes to come through. I have also seen that it says on peoples app that the card says it has been sent but I cannot seem to find this?


Hello @SJG7726 :slight_smile:

It should appear in the Card section of your app, below a faded card :wink:


Hi @SJG7726,

As I can see you’ve generated a virtual card!

If you need a physical card please terminate the virtual card and issue a new physical card from the Card section of the app.


Andreas K.