My new card is blocked


#1

Hi Team,
I created my account and sent files for verification. I was told the documents weren’t clear so I have sent them again. I have not heard from anyone from Revolut yet and when I call I am told my card is locked so I shd purchase another one. Please can you help me out


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3