my device isnt compatible with


#1

Hi,

It says: “my device isn’t compatible with this version” . Android, ~3 years old device, updated operating system. Do you guys have other version or is just my phone too old for that? : /

Julius


#2

Hello @gudo1,

At the moment our app is available for iPhones (iOS 8), iPads or Android (4.2) supported phones with a minimum screen size of 3.5 inches. Is your Android 4.2?

Best,

Andreas K.


Unable to install app
#3

Hi Andreas,

In specifications it’s written 3.5 inches, 320 x 480 pixels. 4.1.2 Android. I guess it’s too low. And it says operating system is up to date.
Is there any possibility to register account with PC? I don’t need it in my phone. Just need Revolut account and card.

Cheers,
Julius


#4

Unfortunately no, you’ll need a supported mobile device in order to use the card and monitor your account.

Really sorry for any inconvenience but please stay tuned for updates! :slight_smile:

Best,

Andreas K.


#5

You can use an Android emulator on your PC. As I have Windows devices only, and Revolut don’t have a Universal Windows Platform app, I am forced to use Bluestacks to run Revolut. It works OK, but is not ideal. Revolut really needs either a proper Web app or a UWP Windows app that would run on all Windows 10 devices, including Surface tablets (very popular), Xbox (very popular), laptops, PCs, Windows Phones and HoloLens. This is Revolut’s number 1 limitation. Every other prepaid card solution has a Web version of their app. Revolut: code your app with Xamarin, and then you’ll have a truly cross-platform solution: “Deliver native iOS, Android, and Windows apps using existing skills, teams, and code”.


#6

Hi,
How can you do to confirm your ID by taking pictures when your PC doesn’t have an integrated camera ? When I go to this step I can’t take any picture…


#7

No camera, no account


#8

I have a galaxy tab s2, which is Wi-Fi only device. The play store says my device is not compatible with this version.
I’m a bit technical so I started to mess around. I have copied the apk from my phone to the tablet (the official one from play store), entered my phone number so i have received the sms to my phone, entered the confirmation code and everything works seemingly flawlessly.
So basically the app is compatible. With this workaround I was able to run Revolut on my tablet, though I cannot get updates, so I have to copy the apk from my phone every time a new version is delivered to play store. Honestly this is quite annoying.
Is there any good reason for incompatibility?