My card is block trying to buy two flight tickets!!


#1

Ok…later I will talk longer about your no support department…that for sure is because must be just 2 person working on it,…I am sorry for them…
Today…I ask you to help me with something…because you ask me to ask to do it
On Monday after 3 days… Ok…I did it…and of course…no answer again…
And then I buy 2 flight tickets…and surprise! Also you block my card! Hahaha…a joke…
Now I can not go anywhere because of course to unlock you have to do it…and your support have been busy since 7 am…now is 3 pm!!!
Maybe here you are less…and you can help me


#2

Hey @Saramb,

I had similar case with Ryanair. Make sure to select MasterCard Prepaid and that the billing address matches with your Revolut account!

I hope that you are going to solve your issue soon!


#3

I copy exactly is the address in my app…I try the old one and nothing…the problem is they are never over there to help…
I am just sad…


#4

Do you get any notification in the app that you are trying to realize a payment?


#5

They just send a test saying they block it…and I have to unblock…but I don’t know…I ask…but silence…


#6

Give a try to reach the support on Twitter or Facebook!


#7

Done…no answer…I am very disappointed


#8

I wish that I could help you more!


#9

Try your Free Virtual Card also…