My card has been blocked


#1

My card has been blocked whilst I am traveling in New Zealand and I have been contacting support for hours. I really need access to my card as I am moving hostel tomorrow and have no money to pay for it. I am extremely disappointed with this service and definitely will not continue to be a loyal customer unless this is resolved asap.


#2

If your card is blocked and not cour account, you can unblock it by yourself from within the app.


#3

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know


#4