My accout has been locked and i cant access my money!


#1

My account suddenly got locked and i have been waiting to speak to the security team for ages!
I have only been using this service for a week and i doubt I will use it for much longer
I followed the security steps to lock my account and it says all my details and card are invalid!


#2

Hi there!

As I can see your account has been flagged for security reasons. Could you please provide all the documents needed via in-app chat? I can see you’re in touch with Roman.


#3

I have been trying to but all my documents from the bank are edocs and generate as a pdf and the app wont let me upload a pdf