my account is not verifying...


#1

Hi there…
I signed up to Revolut and got the app 2days ago… I uploaded the required documents and it says the verification is still being processed… I would like to order a Revolut card and familiarize myself with the app before I travel… how long will this process take? Once verified do I get to set a spending limit or how does it work?
Thanks


#2

Most limits are given by the app: https://www.revolut.com/pl/faq?lang=en#are-there-limits-to-my-revolut-account
You can setup the limit for you card.


#3

The automated process is most likely stuck because your documents might be unreadable. Provide well lit, sharp, readable, unaltered and uncropped photos of your documents via in app chat and ask them to verify your identity manually. Contacting them on social media might speed things up.


#4

Thanks- it has all been sorted now :+1: