I have tried for weeks to get a hold of someone to unblock my account. It’s ridiculous because all i have been able to get hold of is a robot who tells me that it will take 12 hours for people to get back to me but noone does. I go away in a week and really need this sorting.
Contact them on Twitter or Facebook. Should get a response shortly.
Following their new Series B investment round, they’re investing significantly in expanding their customer support operational capacity.