My account has been stolen from me and I cannot contact customer support.


#1

My account has been accessed by someone else and I’m blocked from my account. I’m a premium member yet I cannot access my account. Customer services is unavailable as I’ve had to register again with no success


#2

Hi! I recommend contacting support on Twitter (@RevolutApp) or on Facebook: https://facebook.com/revolutapp/ :slight_smile:


#3

@Scotia You should still be able to access support even with any block on the account! Have you managed to get in touch?


#4

I have eventually managed after several hours of trying yesterday. They said they were transferring me to the compliance team and I’m still waiting.


#5

I can see that a member of our compliance team has responded to your in-app messages.

Are you able to get back to them?


#6

I go the same case, but when I restart the app my chat goes back to RITA, I’m not sure if I can go back to it again.