Hi, i will be travelling to multiple destinations (Netherlands, Hungary, Turkey, South-East-Asia) for a period of time and would like to ask the following (The intelligent assistant did not help much).
Are there any countries that i cannot use the card in their local currency?
My main account is in the U.K, can i top up my Revolut card via the app when i am in any country?
What happens if i lost my phone overseas and the location based security is on?
Any advice on the usage of Revolut card when i am travelling?
We’ve used Revolut in Thailand Cambodia Taiwan Japan South Korea USA Mexico Turkey and all over Europe. Loaded from our UK accounts via the app. Used it anywhere MasterCard was accepted. Very few problems occasionally in ATMs but alway found one. Sometimes in shops but we both had a card and one would usually work. As advised always have a back up. Never lost a phone so not sure how I’d solve that.
One of the best things about Revolut is that you can exchange money from your home currency to the currency in which you will be spending. It is extremely unlikely that the exchange rate will be optimal at the time you use the card to spend at merchants. Therefore always exchange money to the destination currency in advance. The most liquid times and consequently the best rates will be during business hours of the destination currency. Avoid weekends when the FX markets are closed with no live prices; Revolut gives you Friday’s closing rate with a markup of at least 0.5% to protect itself against any movement before Monday morning.
By watching the exchange rate over several days, you should be able to pick an optimal time to buy your destination currency. The only time you should spend in a supported balance currency directly from your home currency is when the destination currency is devaluing fast intraday. If your home currency is devaluing fast (as has happened with GBP), then buying your destination currency in advance becomes even more important.
@revofan - if you don’t want to choose your rate, then you can get a wholesale rate without markup on plenty of other cards. For example, UK residents can use Halifax Clarity, Santander Zero and a variety of other cards, which use the MasterCard rate, comparable to Revolut’s rate, albeit the next business day. This is not Revolut’s USP, and if you believe it is the USP, then you’ve missed the point.
Yup, that’s true. You also have a couple of options for MC rate with no commission here in Poland- but they’re not condition-free-free One of the examples is PEKAO SA debit cards.
And yup, that’s true Revolut’s currency accounts are awesome, nonetheless.
Now, if you choose to use the current rate and not pre-buying, I believe Revolut’s interbank rate on the go is still superior to Mastercard, because:
It’s still slightly better during weekdays
It’s a locked-rate once you’ve made the transaction. With Mastercard, you’re at the mercy of your bank and card organization on how quickly the transaction will complete but there always is a difference between pending and completed. With Revolut, there isn’t.
May we all have life dilemmas like these- either buy ahead of time or use the current rate.
Both with Revolut’s superior exchange rate
What makes Revolut’s rate inherently better than MasterCard’s rate on weekdays?
Why does the locking of a rate after the transaction make any difference to how good the rate is? With both Revolut (doing FX at time of transaction) and MasterCard, the rate is locked after the transaction. With Revolut, it’s immediately afterwards; with MasterCard it’s a day afterwards. In both cases, you’re equally at the mercy at whatever the rate is at the time the FX is done. Both have an equal chance of being better.
I can challenge this test with doing another one with PLN; I have compared and consistently have seen better rates with Revolut than Mastercard. Mastercard does have a small markup on their rates. Small, but it’s there. Visa on the other hand does have a significant markup.
So pretty sure it will be better for me- at least in the places I usually go to, to USD and EUR places.
The guy mentioned ‘Friday in Brazil’. Who knows if that wasn’t 10:00PM in a club? So well after midnight in the UK? This has never been confirmed.
The fact MC does provide an ‘average’ rate and has no weekend markup is a plus, though. If I were a UK resident and’d have a convenient MC no commission bank options, then who knows.
The only option in Poland for direct MC PLN -> other currencies is PEKAO SA bank at this moment.
Not a cool bank to use, not innovative enough.
@revofan - this was confirmed, because I clearly wrote “I paid BRL 50 to a hotel 4 times using 4 different no-fee MasterCards” and “I deliberately did the test on a working day at a time when both GBP and BRL were liquid, which is why I mentioned above that it was on a Friday”.
From tests I’ve done in the past, with MasterCard you are often given the opposite side of the price, i.e. the bid instead of the offer or the offer instead of the bid. This is because the card networks (MasterCard, Visa, American Express) only trade net amounts in the FX markets, i.e. the net flow of aggregate bought and sold amounts in a particular currency pair. On the same card network and same day, if for example more money is spent by US-based card holders in the UK than is spent by UK-based card holders in the US, then the card network will buy a net amount of GBP/USD. This means that UK-based card holders, who are selling GBP/USD, are given the offer instead of the bid, i.e. a much better GBP/USD rate than the interbank rate or Revolut’s rate.
OK- you got me on this one. Basically, you can get competitive rates from “pure Mastercard” experience, but you can’t lock on the rate in advance. Revolut allows you to do that.
As we’re talking about that, why not off-top totally?
So in Poland, if you want to get a commission-free Mastercard, the only real option is PEKAO SA debit cards. It does have some waivable fees, though- based on the card transaction numbers per month and regular incoming transfers.
What are the options for the UK? Can you name a bank or two? Last time I checked, there weren’t too many.
To learn about which Revolut company serves you or if you have any questions, please contact us through our in-app chat.
Revolut Ltd is registered in England and Wales (No. 08804411), 7 Westferry Circus, Canary Wharf, London, England, E14 4HD and is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562). Revolut Travel Ltd is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586). Our insurance products are arranged by Revolut Travel Ltd and Revolut Ltd, which is an appointed representative of Revolut Travel Ltd. Revolut’s stock trading products are provided by Revolut Trading Ltd (No. 832790), an appointed representative of Resolution Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority.
Revolut Ltd is also registered with the Financial Conduct Authority to offer cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Revolut's commodities service is not regulated by the Financial Conduct Authority.