move to a new country : can't change phone number


#1

Hi,
I downloaded the app whand I was in the UK but I did not order any virtual card.

Now I moved to France, and I’d like to change my phone number but I cant’.
can you help me with that?

thanks


#2

I think you need to contact support (in-app chat) to change details like phone number and address.


#3

Actually you can change your phone number right from the app, as long as it is still registered on your phone. If not, make sure you keep access to your previous number until you are able to register the new phone number.