Hi I can´t send money from revolut to an another acount. I have still got the message: Money transfer failed, sorry top-up exceeds unverified account limit. Pls go to your profile and verify your identity to continue topping up… btw i had already verified my accout 1 uear ago…pls help thx
Consider asking the support team clicking Support in the More tab of the app, and typing “live agent”
Maybe there are additional verification steps pending
Hi! Did your friend already verified his account? I had a similar problem. Tried to send a friend more than 250e to his revolut account, but, since he didn’t verified his account, the transfer failed everytime. (unverified accounts can only top up maximum of 250e/year, I think). Not your fault. Please ask your friend to check it up.
OK thank you very much I will contact my friend and we will try again
I am having this same issue, can’t send 10eur to my wife. Don’t care if she’s verified or not, the error messages says that I need to get verified. In verification section I get a message that I don’t need further verification as there still thousands of eur to go before I reach the limit.
Yeah, turns out wifes’ revolut profile is not verified. The very least this is bug because of a wrong error message. Please fix!