Money on hold. Pending verification for over a week


Hi there. I posted a message yesterday because I made myself a transfer and went over the yearly limit. Now all my money is on hold which is quite a bit actually.

I provided bank statements to verify its mine. I got contacted but just asking my source of income. This money is actually my savings from Spain. Now I’ve lived in the uk for the past 4.5 years.

Need fast support. I can’t be waiting 8+ days. Need my money now. It’s something urgent

Please get in touch


Hi there.

Thank you for contacting us.

Apologies for the long wait.
I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.