I am a french customer and I have sent 805,50 USD April, 2nd 2018 from my Revolut account to an american account at Bank of America.
The receiver told me he did not get the money. I got in touch with the Revolut chat that confirmed me that the money had been dispatched April, 3rd by a third-party which is Currency-Cloud.
I then contacted BoA : they looked at the receiver’s account and told me that they didn’t received my money transfer whereas the account and the routage numbers were well filled.
I then got in touch again with Revolut Chat and again, they could’nt trace my money and provided me another confirmation which wasn’t of any help. Furthermore, they told me that it was impossible to trace wy transfer.
Can someone please help me to trace my money?