Sender from phillipines sent me 3500 euro a week ago into my revolut card. I havent received any money, i did contact revolut support and provided the documents which they needed for some kind of authentification. At the moment 5 days have passed since their last message and nothing has changed. Please help me with this issue
Have you asked 's support about this issue?
If they’re not answering, try typing resolved or live agent before asking again.
You can also try to get an update through Twitter:
Hello @Juliopp , thanks for the quick reply. Yes i’ve contacted them, i completed the steps that they asked me to do on last friday (09/03/2018) and since then they’ve been ignoring me.
While your case is assigned to an agent, the chat remains in “stand by” and seems abandoned. That’s why it looks like they’re ignoring you and also why I was suggesting you to try Twitter.