Experiencing same, been waiting for 4 days now, my business and personal account with Revolut, blocked, and access denied to any of them.
on my personal account, they said I have topped up too much already, by topping up to £6000 in 3 months, therefore, they needed to see my proof of funds- bank statements, which I have given them, and since then, they come to the chat every 48 hours to remind me that my account is still ‘under review’, nothing more.
on my business account, I am being punished for daring to send a few thousand dollars to a business associate in Liberia, apparently, all African countries are considered no-go areas, and must not be empowered in any form, so, any attempt to send money to most African countries is a crime punishable by blocking your account.
Because they could not justify their actions, they came up with the excuse that my ‘freelance’ account is invalid, because they found out I had a registered business. I registered a business, and it is not trading yet, but they are claiming that I should not have a freelance business account if I have a registered business, meanwhile they had all these information while I was setting up the account, and they opened the account for me as a self employed, upon being satisfied with all the documentation I provided, and my account is fully verified.
The brazen display of criminality, injustice, and unprofessionalism being displayed by Revolut is abominable and atrocious, and I cannot understand how the regulatory authorities will allow this go on. They just take your money, sit on it, and start telling you stories. how can you be reviewing an account that is only two months old, simply because you sighted a few thousands in the account, and you want to hold on to it? what activities have gone on in an account in two months to warrant a review? in my 11 years of business, this is the worst I have come across, and it is incredibly appalling!
Revolut need to define what their mission is- whether they are in the financial services to frustrate and steal from people, or to offer a service. The former looks more like it at the moment.