Missing payment???


#1

Made a payment from my Revolut account to my Spanish bank account which has not gone in. The payment was made 5 working days ago and all the details have been checked and are correct. I have transferred into the same account previously with no issues. Getting no response from the in app chat. Please help!!!


#2

Have you tried contact them via Twitter or Facebook?


#3

Hi there. An agent has responded on chat. Apologies for the delay and thank you for your patience!


#4

I have spoken to a customer service advisor via the in app chat who has sent me a statement which shows the transaction was completed and have been advised to speak to the bank and present them with the transaction statement. I will update when the bank have gotten back to me