Missing money from second day & still no reply or suppport!!


#1

Hi Team, PLEASE this is urgent!

In the U.K. the issues are NOT resolved !! I miss money from my account, the transactions do not update in full & more importantly not only you show no correct transactions history so I can get my balance back but NOBODY replies from the support!

This is extremely worrying and disappointing - any ideas please when the issues will be fixed for real & when we can have access again to our funds?

How can this disaster take place & we get neither warning nor support?? :pensive::pensive::pensive:


#2

Hello @Despi :slight_smile:

Actually nowhere :world_map:

They’re on it. Some customers have already received the fix, it seems, and they’re working hard to make everyone get a fix ASAP.
The support team is overflooded most probably, but if you need urgent help you might be able to get it from Twitter:
:bird: https://twitter.com/Revolutapp


#3

Hey there @Despi :slight_smile:

Can you currently see the correct balance on your account? :money_with_wings:


#4

Hi sorry sadly still nothing!!!


#5

Hey there @Despi :slight_smile:

That’s bad :frowning:
Hope you get it by the end of the day!
Please, ping this thread when you get it :slight_smile:


#6

Hi @Juliopp issue finally solved after 2 days - balance shows fine - will be checking the card tomorrow & let you know - thanks!


#7

Great, @Despi :smiley:
Thanks for the update!