Missing money after top up - urgent


#1

Hello,

I’ve been using Revolut for small payments like uber etc for two months.

Today I needed to book a hostel and I only had 52euros in my account so I topped up with 72 (after a few failed attempts.) The top up worked but now it only shows 86euros in my account (instead of the 124 I should have: 52 originally + 72).

What could have happened? Where can I see a full statement that shows that I had those 52 to begin with? I’ve contacted support and I’m waiting for a reply as I need to book this trip asap


#2

Hey @dianaestrela :slight_smile:

You can get a statement by clicking the Accounts (gear) button on the top-left corner of the app and swiping on the currency you want to see the statement of :wink:


#3

Thank you! I knew there had to be a way!!


#4