Missing funds


I topped up my Revolut card a week ago with 150 euros from my bank account. For some unknown reason Revolut said my card was declined however, after checking my current account the money had been taken. According to Revolut the money hadn’t been taken and would probably show up as credited in my account in several days. Well, several days have passed and the money has been debited from my account. I’m 150 euros short here and can’t seem to contact anyone. This is the first time something like this has happened but I’m really very unhappy with the way it’s been handled. Could someone contact me soon? Has this happened to anyone else?