Missing Account


Does anyone know how to get an account to show back up on your accounts page when you’ve deactivated and reactivated it?

I re-activated my EUR account about a week ago now and it’s still not showing up on my homepage so I cant see the balance in it. After speaking to support I was told the account is active so it’s up and working and I transferred some money into it but I still cant see the balance in it. All I have in my homepage is my GBP and TRY accounts that i can switch between to view the balanced.

Any help would be appreciated. Thanks in advance.


Cancel that…it seems for some reason it wasn’t properly reactivated.

I did look to see if I could delete the post but this might need to be actioned by the admins.


Can you tell me how did you fix this problem? anybody answered on online support?
Thanks for answer.