Do I received Cashback from all cards after I upgrade?
Will the Metal card work if i cancel the subscription?
Yes. The card will still work as a premium/free card.
Will i receive tracking when my Card is posted?
Yes. However you will receive it via email/sms from DHL and it will not be available in the app.
Why haven’t I received my card yet?
There is high demand for the Metal cards. This means the manufacturer are experiencing delay in production of the cards. Best estimates for delivery is on or before September 14th.
Will the Metal card work if I do not continue with my subscription after a year?
Yes. The card will still work as a normal card for premium/free.
Can I change the currency I get from cashbacks?
Yes. Under “Vaults” there is a aoecialetal vault. Change the currency and your cashback will be paid out in the new currency
Do I have to upgrade to Premium before upgrading to Metal
No. But the first release of cards is a pre-release offer for Premium. But later you can upgrade directly to Metal.
As a non-premium customer you can currently pre-reserve your metal card via https://www.revolut.com/dk/metal
What will it cost?
Good question. The full cost including fees etc are available here https://www.revolut.com/dk/fee-schedule
I just got my first cashback but i cant withdraw it from my Metal Vault
Your transaction is still pending. When the transaction is completed then the cashback amount can be withdrawn
Are my Metal Vault currency exchange transactions subject to the weekend surcharge?
No. Cashback conversions are NOT subject to the weekend surcharge as they are funds given by Revolut.
How much is cashback?
1% outside Europe and 0.1% inside Europe. There is a preliminary list later in this thread.
Does Cashback work online?
Yes. If you buy something on a Canadian site and the payment is processed from Canada then you will receive 1% cashback
I am a premium subscriber will I get refunded?
Yes. It might happen automatically or happen when a manual review have happened. Contact support if it have not happen by itself after a day
Is the Metal insurance different from the one offered to Premium?
No. Revolut recently added delayed luggage and delayed flights to the Premium insurance. So they are identical.
Insurance validity period is not updated?
Insurance for Premium and Metal is the same. So it will just be renewed when it is needed.
Is the Metal card prepaid?
Yes. The Metal card is a MasterCard Debit Prepaid. They do not have Metal Visa cards.
Is there priority support for Metal users?
Yes. The medium have been a few minutes for help through the Beta stage.
Can I have more than 2 physical cards with Metal?
Yes and no. You can have ONE Metal Card and 2 premium Physical cards.
What countries are considered Europe?
The definition of Europe is from visa/MasterCard and not revolut.
This is a list of countries considered part of Europe and 0.1% cashback rate from support. Given during the beta period:
Aland Islands / Albania / Andorra / Antarctica / Armenia / Austria / Azerbaijan / Belarus / Belgium / Bosnia and Herzegovina / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Falkland Islands (Malvinas) / Faroe Islands / Finland / France / French Guiana / Georgia / Germany / Gibraltar / Greece / Greenland / Guadeloupe / Guernsey / Hungary / Iceland / Ireland / Isle of Man / Israel / Italy / Jersey / Kazakhstan / Kosovo, United Nations Mission in Kosovo (UNMIK) / Kyrgyzstan / Latvia / Liechtenstein / Lithuania / Luxembourg / Macedonia / Malta / Martinique / Mayotte / Moldova, Republic of / Monaco / Montenegro / Netherlands / Norway / Poland / Portugal / Reunion / Romania / Russian Federation / San Marino / Serbia / Slovakia / Slovenia / South Georgia and the South Sandwich Islands / Spain / Saint Helena, Ascension and Tristan Da Cunha / Svalbard and Jan Mayen / Sweden / Switzerland / Tajikistan / Turkey / Turkmenistan / Ukraine / United Kingdom / Uzbekistan / Vatican City State (Holy See).
Green zones on this map is considered Europe: