Merchant refund and card in a freeze mode


Will I get refund from merchant if my card is in a freeze mode?


Hey @QuQu :slight_smile:

Yes, I believe you will. Even if the card was terminated.


Does it mean I can be charged too?


If it’s terminated there’s a chance that the refund won’t be possible. Happened once with an airline :man_facepalming:


No. That’s the trick with freezing the card. Making it unable to be charged :slight_smile:


That’s fine. You will still be able to receive the refund :slight_smile: