Massive Card Payment PROBLEM


#21

Yeah, but some issues:

  1. They found out this morning - problems appeared yesterday afternoon.
  2. They not being able to sustain their growth should not be on expense of customers. I think they should do both: develop their product and hire staff until smooth operation.
  3. Not being able to send push notifications and mass emails - hmm…
  4. The in-house payment processor should have been delivered early this year as per their 2017 statement (ok. We are used with delays on their side so maybe let this one out :slight_smile: )

My 2 cent in this.

PS - I appreciate that they released a statement; don’t get me wrong.


#23

I have on my account posted 4 transactions for almost 300$. Those transactions were rejected but posted on my account.
Reversals according to Revolut statement should be posted in few hours but it didn’t happen till now.


#24

Same for me… Still waiting to have my money back


#25

Me too. No money back yet.


#26

Problem with payment last sunday.
I use virtual card and paypal.
No refund :frowning:


#27

yah true. refund is yet to be done and it seems they are struggling to tackle it. lets be patient and give them some time to do it.


#28

PayPal is making money by keeping it for a day or two. This slows processes down.


#29

Thank you. I am going to watch it every day !


#30

Since 30 of June, no refund…


#31

No refund for my daughter yet.
Sadly has put us off using :r: in future.


#32

Refund today !! 5 days to bring back money…
It is paypal or revolut ?!?


#33

Maybe 50-50. Maybe Valuta Business or not. PayPal does that. If you withdraw money from PayPal to your bank account… how long does it take?


#34

It takes 5 days for refund my account


#35

From your PayPal to another bank account? :question:
However, when I do it takes 2-3 business days. 1-2 days in which PayPal owns the money. :man_shrugging:t3:


#36

Waiting for my payment to arrive ago Tuesday!!! And this is not an international transfer, it’s just from UK!!! Horrible! @AndreasK


#37

Yes it takes five days et


#38

Still waiting for my refund for payment done the 1st july…


#39

Same here, 10 days now, no sign of getting my money back… (over 500 CHF)


#40

Does anyone still face the issue ?


#41

No, I had the money back in my account one week ago.

dum., 15 iul. 2018, 18:12 Matkowsa revolut@discoursemail.com a scris: