Massive Card Payment PROBLEM


#1

what an experience!!! At Mango Shop, the revolut card was accepted and I purchased a pant. And then I went to kusmi tea shop and bought some tea over there, but the card was rejected, so I used a different card to make payment. on my way back to home, I got a message from @revolut stating that Mango purchase was declined and the payment was reverted back into my account. (what I should do to Mango now?? the pant is with me!!!). after a while, I went through the revolut app and I noticed that the failed kusmi tea payment was deducted two times from my EURO account and from Hungarian forint Account.


#2

There’s something going on - two colleagues had payments declined in store in the USA today. The payment was rejected however the money was debited from their accounts. Apparently there’s now a 7 day wait for the money to be credited back to their accounts…


#3

Same problem here in Spain, my kid have his toy and the transaction is reverted, other two transactions had been denied but charged


#4

Same problem in Hungary, very long wait for the transaction to be authorised and a couple transactions failed too. The rejected transaction that I’ve tried again seem to be marked as delayed and greyed out. It seems they had issues today.


#5

I have similar problem, I tried to pay with paypal 17,99$ charged twice, but I’ve had funds only for one transaction. Money has gone from my account and paypal haven’t register this payment :frowning:


#6

what about my case of approved purchase in the mall??? The payment returned but i ought to pay the amount .


#7

Free stuff, free stuff for everyone!


#8

there wont be an unreasonable free in this world!!!


#9

Same problem in Italy. Maybe we need to “keep focus” in EMEA before to go in US :slight_smile:


#10

A bit sad that revolut’s twitter is silent about current issues.


#11

Happy google pay day. Someone sabotage the 1st of July!


#12

But, but, the US is around the corner


#13

In 20 years, in just 1 hours they said :slight_smile:
Hope to have official info soon (in US is still afternoon)
I’m joking of course


#14

I hear that it is the same problem with all UK cards. :r: twitter just says that there is an issue. :man_shrugging:t3: A little frustrating but what else could they say?


#15

@Laurenz_L - I’m curious, where did you read on twitter that they say there is an issue. I can’t find it. :face_with_monocle:


#16

#17

If you log into the app it says about problems with cards on the home page


#18

Dear Andreas, my problem is the same! Today I tried to order from amazon, money was debited from my account but costumer service wrote me that my payment is declined. Could you help me please?? @AndreasK


#19

A nice statement from Nik Storonsky


#20

:+1: A reasonable statement