Hi I uploaded my documents for manual verification on 14th April. I expected it might take longer than normal because of the bank holidays but it still says processing. Any ideas how much longer it will take for verification?
Thanks
Hi @Gogirl,
if your documents are still pending, please contact the in-app support.
To bypass Rita please type “live agent” and write a message that your documents still need manual verification.
Best,
Hello @Gogirl,
As I can see an agent has helped you to verify your account. Please don’t hesitate to contact us if you have any further questions.
Have a great day.
Regards,
Andreas K