Lost phone - missing safety measure


#1

Hi, I would like to know what should I do in case I lose my phone? Can I someone block the access to the Revolut app on that phone from some other phone or from the web? Why is such a super-important safety topic not covered on the main page of your web??? Are you sure you care for the safety of the funds of your customers?


#2

Have you read this?


#3

Your reply was completely useless. First read MY POST and then reply. I want to block access to my application on the stolen phone and not install it on a new phone. So that the guy who stole the phone cannot steal my money or do something bad with them.


#4

Tiaaaa
Ok, so have you tried just to lock the screen with opened Revolut app?
Just give it a try.
After a few seconds you aren’t able to go into the app without passcode.
I hope this is answer for your question.


#5

No it is not. I can imagine that there is a way how to hack such a security measure like a passcode if you have a full, time unlimited access to a phone. There should be a way to say From this phone nobody should access my account. Or to say I can access my account only from my authorized phones. At least all banking applications that I have seen have that feature. As you also deal with money the security should be more important to you than e.g. some game app.


#6

Easy up Tom, Redi is not a Rev staff, just a Rev user like almost all of us here.