Lost Phone in Colombia

Lost Phone while travelling.
Card still works but would like to cancel app on lost phone if possible.

Also would like to know reference number so I can top up account via bank transfer.

Cannot chat to support with out the app.

Recommend reaching out to them on Twitter or Facebook.

Hi @Cmcca,

Really sorry to hear that. Did we get in touch on Facebook or Twitter? If this issue is still unresolved, please send me a direct message here with your phone number associated with your account.


Andreas K.

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Hi Andrea,

No one has been in touch.
Phone number associated with Revolut account is +447511354500.
Colm McCarthy is my name.

I’m hoping you could do 3 things for me:

  1. Block my lost phone access to my Revolut account as a precaution
  2. Tell me the balance on my account at the moment
  3. Give me the account reference number I need to transfer money to my
    Revolut account.


I don’t think this is the best place for urgent support like this. You should use the Revolut Facebook or Twitter accounts. On Twitter it’s @RevolutApp.

Hi Andreas, I lost my phone and I want to top up via bank transfer, could you help me please?

Hey, did you manage to get in touch with our support team?

Hi Andrea,
Im in the same boat with my verification pin being sent to my original phone which has been stolen. Can you please help me as I am travelling and need to top up my card. @anon33247966

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Hey! I can help, could you please DM me?