Hi there, looking for some help. I can’t access my account because I lost my phone and I need to use the app. I can’t even open the app for support. Any help would be appreciated!!
Check out the FAQs for the procedure in case of a lost / stolen phone. Hope that helps.
It looks like you have contacted us on Facebook and helped you to login
Please don’t hesitate to contact us if you have any further questions.
Have a great day.
Hello, my account became blocked from ATM use when I was in Cambodia and is continuing not to work now I’m back in England. When I was away I lost my phone so I have no way of accessing my account, I need this sorted as soon as possible please
Can you please send me a direct message here?
Yeah that’s fine, as seen on the post my account has been blocked and I really need the money from my account ASAP, but don’t have my phone. Please could you unblock it?
Hi I also need help with this, can you please get in touch with me ?
Sure - I’ll do it now
Hi, same here…
phone was stolen and I can’t access my account (till I get a new SIM card).
In the meantime is there a way to block my stolen phone somehow?
I keep trying to change my phone number because I can’t access it anymore, but in order to talk to the assistance I have to be logged in in the app and everytime the app closes I have to restart all over again. Is there another way to talk to someone?
Hey there; I have the same problem. Can someone please help me. I cannot even login
I have the same problem, could you please get in touch with me ?
I also have the same problem, could you please reach out to me!
Many thanks and happy weekend!
Same problem here - I lost my phone and can´t log into Revolut, even though my email is still linked to account. Have ordered a new simcard with the same number but can´t access the account.
I can’t even open the app for support. Any help would be appreciated!!
I lost my phone a few weeks ago and now I cannot prove my identity because once I give all my details they send me an email saying I have to go to the phone where the app was installed to prove my identity and MY PHONE IS LOST.
pls, I need to access to my account.
Hi, I suggest you give it a try: https://app.revolut.com/start
I have also lost my phone. What is the procedure to get my account? I have my email adress and lost phone number. Thanks for your help…
Hi, I had my phone stolen, I need to turn off payments asap. Stupid app wants a new number. Help before my money is stolen too. It’s taken an hour already. Nigel
Hi, I had my phone stolen, I need to turn off payments asap
There should be a phone number on the back of your card where you can freeze card payments.