Lost phone abroad


Hi I lost my phone abroad and can’t login anymore. I have a new sim card. What is my next step?


He @marky91,

Sorry to hear that.

I will get in touch with your via a direct message so we can change the number associated with your account.


Andreas K.


Hi I’m still awaiting a reply. Please help asap.


Hello? I’m waiting 2 days now. I need critical access to my account. What’s the hold up???