Lost password and wrong phone number


#1

Hello, not really a bug just a personnal issue :

I updated the application so I had to log in again but I can’t remember my password.
So I pressed forgot password put the 4 last digits then I have to enter a code that have been
sent by text messages. The thing is that the phone number associated to my account does not more exists. So i’m stuck.

Nobody is answering me in the App chat and worst of all, I called the phone number in order to reach a human agent, I’ve put my card infos in order to proceed and I think it locked my card…

Is there any help I can find here ?

Thank you


#2

Hey, @jordanmertz :slight_smile:

The phone line is an automated card-blocking line, so yes, most probably you did :stuck_out_tongue_winking_eye:

However, this should be fix easily. :r: should be able to help you over Twitter:
:bird: https://twitter.com/Revolutapp