I found Revolut card to be the best solution for me after losing my 2 cards in Thailand. However, the only way to top it up is by using cards associated to my name, which as I said, I lost them. My only alternative was to create virtual cards associated to one of my lost cards. At some point, Revolut asked me for the 4 digit code in my bank statement, which I find very reasonable. I’m waiting at the moment by this code after emailing my bank.
After searching about similar problems on community, I found that creating virtual cards is not advisable as the next step after confirming the code, is taking a picture of my physical card. I actually have a picture of my VISA card, but don’t have one of my MAESTRO card, which is the one that I used to generate virtual cards.
Who is the person I should get in touch with in order to send all needed proof that virtual cards are mine?