Lost my card + phone


#1

Hey,

I got robed and would like to block my revolut card + reorder one BUT i cant login to my new device since i dont have the phone number linked to my revolut card anymore ! Would it be possible to connect to the app through any other type of identification verification or using another phone number ?

Alice


#2

Yes! We can update the account number for you or provide you with the SMS code to login.

Please reach out to us on support chat from the new device.


#3

Hi Larissa. ,

How can I access te chat if I can’t connect to the app ?