Long verification

Hello. I submitted my documents for verification. I was told it will be in like 10 minutes but it’s an hour and I have still it pending. Can someone help me?

@AndreasK I’ve seen you helping others :slight_smile: Can I get help from you?

Hey @yakushi1337 :slight_smile:

If the wonderful @AndreasK is not here tomorrow, you can also reach someone from :r: through Twitter :wink:

1 Like

Hi there.

We can see that an agent responded to your query via chat - are you not able to see the message?

Hi i have same problem. I submitted my documents the 21st of march = week ago and still have no response. Is this normal and shall I keep waiting or something went wrong?

Thanks for help