Login issues


#1

Login with fingerprint on android usually works, fairly often it doesn’t and on these occasions neither does the login pin. Clicking ‘forgot?’ does work, I enter phone number and last top-up amount and a code is sms’d to my phone. However, I don’t need to enter this code; it just appears in the field I should be typing in. Maybe not an issue, after all it gets me in, but I suspect it isn’t meant to work that way…?


#2

Situation sounds odd.

Have you tried force quitting the app (Opening the app launcher and then swiping the app.) and then launching Revolut again?


#3

Hey there @Spinehoover :slight_smile:

It’s probably not meant to work this way. When this happens to me, going to the multi-tasking Android view, closing Revolut completely and opening it back usually solves it :slight_smile:

I have also seen a correlation of this happening and a bad network coverage :confused: