LOCKED OUT support uncooperative


#1

PLEASE HELP I’ve been locked out of my account for security reasons, support are telling me my bank statements aren’t sufficient to get me back in? I need to pay my rent TODAY and all my money is in my revolut account this is really really worrying me.


#2

What else does Revolut require from you? Why are the bank statements not sufficient?


#3

Hi @Br0llz,

I’m terribly sorry to hear that you’ve been facing issues. Please send me a private message with the phone number linked to your account so that I can take a look at this ASAP.