Locked out still


@AndreasK - Hi Andreas…I’m still locked out of my old account as the app says I have to use a UK number that doesn’t exist anymore (I had to set up a new account just to post this message). Is there any way I can get a DM and talk to someone directly? Thank you!


Try logging in with your old number. If you’re using the latest app version, you will find a link on the bottom of the app screen for changing phone numbers.


Hi @dmisragodwin. Please follow the steps after tapping ‘Changed your phone number?’ on the Welcome screen.

If you’re still facing issues please send me a DM. :slight_smile: