Locked out off account


I have just transferred £360 to my revolt account, now I am locked out!!! And customer support are not replying to me on that revolt app chat. This is very inconvenient as I need to make a payment today using the revolt app.


Hello @Cjennycarr :slight_smile:

This has been discussed three times in the forum… Just today! :stuck_out_tongue_winking_eye:

Basically, the answer is, if support is not responding…

  • Ask through Twitter or Facebook clicking :bird: here or :blue_book: here
  • Ask the ever-nice @AndreasK (when he comes online)
  • If your problem is not solved within a reasonable timeframe, consider raising an official complaint

Hope your problem is solved fast :wink::sunny:


Thank you for your help :blush:


Looks like you have managed to unlock your account!


Hi Andreas my account is currently blocked I’ve made a few transactions with this account previously .I have money in it at the moment that i tried to send it to my coinbase account and was asked to verify my bank account card linked to my revolut account which i did and was then locked out.Any chance of some assistance as I’ve had no luck on the support chat on the app.


We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know