Locked out off account


#1

I have just transferred £360 to my revolt account, now I am locked out!!! And customer support are not replying to me on that revolt app chat. This is very inconvenient as I need to make a payment today using the revolt app.


#2

Hello @Cjennycarr :slight_smile:

This has been discussed three times in the forum… Just today! :stuck_out_tongue_winking_eye:

Basically, the answer is, if support is not responding…

  • Ask through Twitter or Facebook clicking :bird: here or :blue_book: here
  • Ask the ever-nice @AndreasK (when he comes online)
  • If your problem is not solved within a reasonable timeframe, consider raising an official complaint

Hope your problem is solved fast :wink::sunny:


#3

Thank you for your help :blush:


#4

Looks like you have managed to unlock your account!


#5

Hi Andreas my account is currently blocked I’ve made a few transactions with this account previously .I have money in it at the moment that i tried to send it to my coinbase account and was asked to verify my bank account card linked to my revolut account which i did and was then locked out.Any chance of some assistance as I’ve had no luck on the support chat on the app.


#6

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know


#7