I have been locked out of my account when I tried to make a bank transfer to an EU account (I was transferring currency in EUR as well)
Tried to contact support, 8am a bot asked me questions. I replied. Requested to escalate case. Was told it will be 1 minute wait or so.
Waited 1 minute, no response.
Sent another message half an hour later. No response.
Sent another one an hour later. No response.
Sent another 1.5 hours later. Yet no response.
Just sent my 4th message after 3.5 hours, waiting for response.
Tried calling the support phone line but it’s only for lost or stolen card.
Guess the money is stuck in my account, with no way to view my virtual card number, no way to view my balance etc UNTIL REVOLUT GETS BACK TO ME. For a bank transfer.