Locked out of account, can't contact support


#1

Hi,

I’ve tried to send some money and got locked out of my account. I called up my bank to get the pin and have entered that into the app to unlock it. After doing this my account is still locked for security reasons… How long does it take to unlock?

I need access to this money.


#2

I’ll mention some staff @AndreasK / @jessicaszabla / @revolut .

Please allow time as it is New Years prep time around the globe.

Happy New Year,
Pepe


#3

Hi @JonWes.

If you need help accessing your account please send me a direct message.