Locked account since 1 month


Good evening,
It will soon be 1 month that my account is blocked, there is money on it, I want to recover but no one answers on chat. Has anyone ever been in this situation?
Thank you for your feedback.


Its better To contact Revolut on Twitter or Facebook for this problem


that’s what I did on Twitter and Facebook and my account is still blocked


No one answers me on the application or on Twitter


@AndreasK please can you help Aurore ?


@Baki59 It’s very nice !


Have you tried in app chat?
Type: live agent to get past chatbot :+1:


Yes I did ! Since late April I have no answer


Try typing: resolved
And then after a minute type again: live agent


@Karol I did that and I will be in touch with an agent


I will also try it on twitter


They blocked me on Twitter


do you want to say that Revolut has blocked you on twitter, are you really sure of that?
it seems to me really curious and amazing.


I think it comes from my Twitter account, I will try again with another


@Karol They still have not answered me on the app. I do not know what to do


They should tell you an aprox. waiting time. If it’s past this time, follow other advice of contacting R on Twitter/Fb


I can’t contact them on twitter. Do you have the link of their Facebook’s page ?


Try https://www.facebook.com/revolutapp … it’s on their homepage too…


Done. I will see if they’ll answer me or not


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat as soon as possible.