Live agent request

Have an issue with a sterling payment. Retailer advises me that card failed - failed 3D stage. Have spent 2.5 hours waiting on an agent to respond to the case duly documented by me. What is the problem with support?

Support has been overwhelmed as you can see on the top of the app when you open the chat. They responded to me at 4am today for a question I asked yesterday. Not so ‘live’ but I think patience is key for now… :slight_smile:

Revoluts card does not support 3D verification. Im pretty sure its written like… everywhere…

1 Like

New Issue re chargeback submission

My money was stolen from my account yesterday. I was waiting 1 hour yesterday for an agent, he said someone will be back to me in same day, have more than 24 Hours and nobody answer now on live chat, after 24 hours. I text them a lot of messages

Hi im looking for some support , have been wating for about an hour now. the chatbox says a live agent will be with you in 7 mins…

I have a question about a withdrawal from a casino, hopefully someone here can help me.

Many thanks.