Linking my card error


#1

I relogged in to my app after a few updates and i was made go through the login system again, phone number email etc. then when I went to link my old revolut card it says the card cannot be linked even though I have money on it and not used it yet. I have the card about 2 months.

any ideas?


#2

Hm, could it be that you created a 2nd account with a different phone number? Always log in with the phone number you set up your account with.


#3

I also just got accepted to use Crypto through the email I originally used and am using again after re-installing the app from scratch (same credentials) but it just seems like a new account.


#4

No I used the same phone number as I only use the one for the past 15/20 years. Strange as the email address is the same too.


#5

Can you please drop me a direct message?