Lead time for verification


#1

I have submitted my documents 24 hours ago and my account is still under verification.

Could anyone please let me know when should I expect verification completed?


#2

Hi there.
Contact revolut in support,just remind them.
Had same thing this moorning,and now all been sorted . Took around 36hrs for me to instead of 24 . :slight_smile:
Pretty happy anyway.


#3

The support in app is not working. Is there another way to contact them?


#4

Either twitter or ask Ritabot in support for

" Live agent "

Might take some time. You can state your matter when first live agent responds.
Don’t worry if you miss them,your chat don’t disappear,and will be looked at anyway.

Cheers


#5

Hi there.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.

Best,

Andreas K.


#6